Echo iPBX & Echo One
Professional IP Phone System & Call Center for Businesses
VoIP Phone System & Cloud Call Center Platform
Echo iPBX is an IP phone system used by hundreds of companies across the region. Combined with Echo One Call Center, it provides a complete VoIP solution for enterprise communication and business phone system that scales with your needs.
Advanced Logic (ACD)
Intelligent call distribution ensures optimal customer experience.
- Skill-based routing (Primary and Additional Skills)
- Agent prioritization based on skill ratings
- Dynamic status management (Ready, Wrap-up)
- Automated distribution based on availability
Supervisor Tools
Complete control and real-time insight into center operations.
- Real-time agent and skill management
- Live Panel (Dashboard) for status monitoring
- Advanced Reporting (Amber Reporting)
- Historical overview and performance analytics
Agent Interface
Simple web interface that makes agents' jobs easier.
- Intuitive Waiting Room with call overview
- Click-to-dial functionality for quick dialing
- Contact history and interaction view
- Simple self-management of statuses
Partner Program
We want to go a step further and offer partnership to interested companies and freelancers. We ensure that we redirect interested projects only to partners we trust and that maintain a high knowledge level and quality customer support.
Apply for PartnershipGet Certified
We have a certification program for Echo iPBX and Echo One. After reading through materials, taking online lab classes and passing the exam, you may call yourself a Certified Echo iPBX and/or Certified Echo One professional.
- Prove your expertise
- Priority support access
- Partner program eligibility
- Marketing materials access
Premium Infrastructure & Performance
Powered by Omonia & Exoscale Zagreb
Our AI services run on enterprise-grade infrastructure located directly in Zagreb, hosted by Omonia and A1 Croatia (Exoscale hr-zag-1). This ensures ultra-low latency for real-time voice applications and full data sovereignty.
Ultra-Low Latency
<10ms round-trip time in Croatia via Omonia's optimized BGP routing.
Data Sovereignty
All data stays in Croatia. GDPR compliant processing on local servers.
10Gbit+ Connectivity
Multiple redundant 10Gbit upstreams ensure uninterrupted service.
Tier 3 Reliability
N+1 redundancy on power and cooling for 99.99% uptime.
Get in touch
We're here to help you transform the way you connect with your customers. Whether you have questions, need a demo, or are ready to get started, our team is just a message away. Let's work together to create seamless, intelligent interactions that drive success.
