Offers tailored operation modes to suit various needs. Operates in the cloud for maximum speed and availability, on-premises for full control over data, or as a hybrid solution combining the strengths of both approaches.

Ensures privacy and security by keeping all logs and recordings stored locally within your system. The knowledge base remains local, providing complete control over sensitive information.

Connects effortlessly to existing infrastructures. Integrates with call centers via SIP protocol and enables real-time data exchange with information systems through APIs.

Provides an intuitive chat interface with clear answer sources for transparency. Features a voice interface powered by advanced TTS and STT models for natural and seamless communication.

Includes a robust knowledge management system. Combines a vector-based approach for fast and precise query handling with a graph-based structure for organized and logical information management.

Enhances customer engagement by delivering updates through SMS or mobile notifications. Sends detailed follow-ups via email during or after interactions for a smooth and personalized experience.

Supports continuous improvement through testing of different language models, analyzing knowledge base performance, and optimizing multi-agent setups to enhance efficiency and response quality.

Facilitates smooth transitions to live agents when needed. Provides agents with collected conversation data and auto-generated summaries to accelerate query resolution and improve service quality.